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Terms & Conditions

Last updated: December 2024

Welcome to MOBILE WORLD. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the MOBILE WORLD website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms constitute a legally binding agreement between you and MOBILE WORLD.

2. Description of Services

MOBILE WORLD provides the following services:

• Mobile phone sales and retail
• Mobile device repair and maintenance
• Mobile accessories and gadgets
• SIM card services and network solutions
• Technical support and consultation
• Warranty and after-sales service

3. User Responsibilities

3.1 Account Information

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your account credentials secure
• Notify us immediately of any unauthorized use

3.2 Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Interfere with the proper functioning of our services
• Attempt to gain unauthorized access to our systems

4. Product Information and Pricing

4.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

4.2 Pricing

All prices are subject to change without notice. Prices displayed on our website are in Indian Rupees (INR) unless otherwise specified. We reserve the right to modify prices at any time.

4.3 Availability

Product availability is subject to stock levels. We reserve the right to limit quantities and discontinue products at any time.

5. Orders and Payment

5.1 Order Process

Orders are subject to acceptance by MOBILE WORLD. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in product descriptions or pricing
• Suspected fraudulent activity
• Technical issues

5.2 Payment Terms

Payment must be made in full at the time of order unless otherwise agreed. We accept various payment methods including cash, card payments, and digital wallets.

5.3 Order Confirmation

Order confirmation will be sent via email or SMS. Please review your order carefully and contact us immediately if you notice any errors.

6. Delivery and Shipping

6.1 Delivery Areas

We provide delivery services within our service area. Delivery times may vary based on location and product availability.

6.2 Delivery Terms

Delivery is subject to:

• Product availability
• Delivery address verification
• Payment confirmation
• Weather and other external factors

6.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the specified address.

7. Warranty and Returns

7.1 Manufacturer Warranty

All products come with manufacturer warranty as specified. Warranty terms vary by product and manufacturer.

7.2 Return Policy

Returns are subject to our Return and Refund Policy. Please refer to our Refund & Cancellation Policy for detailed terms.

7.3 Service Warranty

Repair services come with a 90-day warranty on workmanship, unless otherwise specified.

8. Limitation of Liability

To the maximum extent permitted by law, MOBILE WORLD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury or property damage

9. Indemnification

You agree to indemnify and hold harmless MOBILE WORLD and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of MOBILE WORLD or its licensors and is protected by copyright and other intellectual property laws.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Bihar, India.

12.3 Dispute Resolution Process

Before pursuing legal action, we encourage you to contact us directly to resolve any disputes amicably.

13. Force Majeure

MOBILE WORLD shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• War or terrorism
• Labor disputes
• Technical failures

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and MOBILE WORLD regarding your use of our services.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

17. Contact Information

We are committed to providing excellent customer service and will respond to your inquiries within 48 hours.